Privacy Policy

What we collect. When you send an enquiry we receive the details you choose to share: your name, phone number, email address, the products you asked about and any message you write. Your enquiry basket is stored only in your own browser until you send it.

How we use it. Only to respond to your enquiry, prepare quotations and serve you as a customer. We do not sell or rent your details to anyone.

Where it lives. Enquiries are delivered to our sales team on WhatsApp and email, and stored in our order-management system so we can follow up properly.

Cookies and tracking. This site does not use advertising cookies. Basic, anonymous visit statistics may be collected to understand which products interest visitors.

Your choices. Write to us at sales@ruchihousewares.com to have your enquiry details corrected or deleted.